| Particulars |
Culture of Blame |
Culture of Accountability |
| Believes |
People are the problem |
People are problem solvers |
| Problems are headaches |
Problems are learning opportunities |
| Admitting weaknesses is career limiting |
We are all still learning |
| Focussed on |
Who is wrong |
What is wrong |
| The individual |
The process |
| Fault-finding |
Fact-finding |
| The past |
The future |
| Assigning punishment |
Improving future results |
| Results in |
Making assumptions |
Considering alternatives |
| Hoarding decision-making authority |
Delegating decision-making authority |
| Hiding problems |
Surfacing problems and solutions |
| Finger pointing |
Learning from mistakes |
| Distrust |
Trust |
| Turf wars |
Cross-functional cooperation |
| Risk adverse |
Calculated risk taking |
| Wait until told |
Taking initiative |
| Lack of innovation |
Innovation |